Shipping and returns

Shipping

Netherlands
5,95 EUR for all orders < €75
Free shipping for orders above €75
Delivery in 3 working days

Other European countries (EU members)
12 EUR for all orders < €75
Free shipping for orders above €75
Delivery in 3 working days

Taxes and fees for non-European Union countries

Customs duties and taxes are not included in the final price of our products. 

If you are ordering from a non-European Union country, please note that your shipment will go through customs and may be held. In this situation, the final customer is responsible for claiming the entire shipment from the local customs authority, as well as bearing all costs related to customs clearance. 

Customs duties and taxes are never supported by Honnete atelier.

 

Returns

If you have changed your mind and decide to return your order, please return within 14 days.

Click here to request a return label.

Honnête Atelier will refund customers in within 2- 5 workdays, from the date the parcel arrives to our warehouse. The return costs are 5.95. These costs will be deducted from the refund. Honnête Atelier reserves the right to refuse returns when the request has taken place after the deadline and/or items are returned that are not in the same condition as when they were purchased.

Once we receive your return at the warehouse, you will receive an email with this notification and we will process your refund. In case of exchanges, we will ship the new size selected.
Once the refund has been made it can take up to 3 days to appear in your bank account. The delay may vary, depending on your bank. Please be aware, return costs are at the customer’s expense.
 

The return costs are the customer's responsibility.